Legal
Terms & Conditions
Last updated: September 24, 2026
1. Acceptance of these terms
By creating an account or using business-lane.com (the "Service"), you agree to these Terms & Conditions. If you do not agree, please do not use the Service.
2. The service
Business Lane lets businesses create and manage a public website; list services, products, and promotions; publish photo galleries, FAQs, and customer reviews; receive customer messages and appointment requests; and manage customer records and invoices from a private dashboard. We may add, change, or remove features over time to improve the Service.
3. Your account
You must provide accurate information when registering, verify your email address, and keep your password secure. You are responsible for all activity under your account. You must be at least 18 years old, or the age of majority in your jurisdiction, to create an account.
4. Subscription and billing
The Service starts with a free trial — no payment details required. After the trial, continued use requires a paid monthly subscription, processed by our payment provider, Stripe. Promotional codes apply as described at checkout. You can cancel any time from your dashboard; your subscription remains active until the end of the current billing period, and we do not provide refunds for partial months. If a price changes, we will give existing subscribers at least 30 days notice by email.
5. Your content
You retain ownership of everything you publish through the Service — your business details, images, service listings, and page content. By publishing it, you grant Business Lane the right to host, display, and distribute that content as needed to operate the Service. You are responsible for ensuring your content is accurate, lawful, and does not infringe the rights of others.
6. Acceptable use
You agree not to use the Service to publish unlawful, misleading, or infringing content; to send spam; to impersonate others; to attempt to breach or overload our systems; or to collect data about other users without consent. If you sell through the Service, you agree not to offer goods or services whose sale is unlawful or restricted where you or your customer are located, or which you are not licensed or permitted to sell — including but not limited to weapons, controlled or prescription drugs, tobacco, alcohol where licensing applies, counterfeit goods, stolen property, live animals, human remains, and any item requiring an age, licence, or permit check you do not carry out. You are responsible for knowing and meeting the rules that apply to what you sell. We may suspend or remove accounts, listings, and content that violate these rules.
7. Orders, messages, bookings, and reviews
Messages, appointment requests, orders, and reviews submitted through your website are delivered to your account, and reviews are only published after you approve them. Business Lane provides the software; the sale itself is between you and your customer. We are not the seller, the merchant of record, or a party to any transaction, booking, or communication between you and your customers, and we are not responsible for their content. You are responsible for the accuracy of your prices, stock, and product descriptions; for fulfilling, cancelling, and refunding orders; and for handling customer disputes. Where you take payment by card, the payment is processed by your own connected payment provider under that provider's terms, and money settles to your account, not ours. Each card payment carries a processing fee at that provider's standard rate, deducted before the money settles to you; Business Lane charges no fee of its own on your sales. Any tax rate you configure is applied exactly as you enter it: Business Lane does not determine what tax you owe, where you are registered, or what rate applies at your customer's location. Deciding what to charge, collecting it, and remitting it to the correct authority are yours alone, as are your invoices, customer records, and any consumer-law obligations that apply to you.
8. Availability
We work hard to keep the Service available at all times, but it is provided "as is" and "as available" without warranties of any kind. Maintenance, updates, or events beyond our control may cause temporary interruptions.
9. Limitation of liability
To the maximum extent permitted by law, Business Lane will not be liable for indirect, incidental, special, or consequential damages, or for lost profits, revenue, or data, arising from your use of the Service.
10. Termination
You may cancel your subscription and stop using the Service at any time from your dashboard. We may suspend or terminate accounts that violate these terms. Upon termination, your public website will no longer be available.
11. Changes to these terms
We may update these terms from time to time. If we make material changes, we will notify account holders by email or through the Service. Continuing to use the Service after changes take effect means you accept the updated terms.
12. Contact
Questions about these terms? Reach us through business-lane.com, or from the Help & Support section of your dashboard if you have an account.